Job Title:  Travel Consultant

Position Summary:

We are seeking a motivated, highly organized, and passionate Travel Consultant to join our team. The ideal candidate will have extensive experience planning safari travel in Uganda. The successful candidate will be able to develop tailored experiences for clients that meet their individual needs and interests. 

Responsibilities:

  • Provide expert advice and recommendations for safari itineraries in Uganda and other countries
  • Stay up-to-date on the latest safari trends and destinations, including new properties and experiences
  • Devise and implement customized safari itineraries for clients based on their interests, budget, and time constraints 
  • Educate clients on the various attractions available in each destination 
  • Negotiate terms with suppliers (e.g., hotels, tour operators) to secure the best rates for customers 
  • Maintain relationships with local contacts to stay up-to-date on changes in attractions or accommodations  
  • Answer questions from customers about destinations, visa/passports requirements, and booking procedures and provide other relevant travel advice 
  • Provide customer service support during the duration of the trip by responding promptly to any queries or special requests they may have  
  • Compile reports of customer feedback upon completion of their travel experience and suggest areas of improvement where necessary  
  • Use safari booking platforms to manage reservations and itineraries

Qualifications:

  • A degree in tourism, hospitality or a related field.
  • Proven experience as a travel consultant, with a focus on safari travel
  • Excellent communication and customer service skills
  • Strong organizational and planning abilities
  • A deep understanding of Uganda safari destinations and experiences
  • Passion for travel and the ability to inspire others to explore new places
  • Excellent knowledge of local geography, culture, customs and regulations of all related destinations  
  • Ability to build relationships with customers quickly and effectively through excellent communication skills 
  • Detail oriented individual who is able to multi-task efficiently while paying attention to details   
  • Punctual, reliable and consistent while providing superb customer service

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When you are looking for outstanding tailor-made safaris to Uganda, Rwanda, Kenya and Tanzania we work around your personal interest and prepare the best-tailored safari package and holiday trips that fit your time and budget.

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